After-sales services from Alnaseej Al Arabi
Alnaseej Al Arabi attaches great importance to after-sales service. From the company’s perspective, it is the key to success of bo parties in the sales relationship (the company and the customer).
After-sales service begins immediately after a customer purchases a product or service. This interaction is a highly valuable partnership between the customer and the company, ensuring the smooth operation of the product or service and the success of the customer’s project and business.
It helps ensure the customer receives the greatest benefit and value from their purchase. This may entail training on existing features or education on new uses or capabilities, periodic and non-periodic maintenance, customer evaluations, and monitoring and addressing customer inquiries and complaints on a timely basis. Our most prominent after-sales services include:
- – Warranty service
- – High-quality maintenance services, provided by a specialized and professional maintenance team
- – Provision of spare parts
- – Free training on machine operation
- – Regular maintenance contracts
- – Providing contact information and facilitating communication with customers
- – Providing marketing and promotional offers
Alnaseej Al Arabi employees a highly qualified and specialized team of customer service employees to ensure the highest levels of performance and interaction, ensuring customer satisfaction and benefit, and building a sustainable and stable relationship with the customer.